THE CARE CALL INITIATIVE

Step 1 – Pray

Before you call, pray for who you are calling! Ask God to speak through you and to give you patience, wisdom, and discernment.

Step 2 – Call

While calling remember to be extremely conversational. While it is important to use the templates and ask the questions provided it is much more important to be relational and pastoral. People are the point. If we worry too much about the process and miss connecting with the people, we haven’t done our jobs.

Step 3 – Complete the form

By filling out the form, you send all of the important information back to Life Center. With this information we can ensure that everyone has been called, all follow up is complete, and that no one has been left behind or forgotten. Thanks for doing this!

Step 4 – Pray again

Once you’ve called everyone, there may be people who are sticking in your mind. Pray for them again! Pray they feel connected, have their needs met, and that God works mightily in their circumstances. Know and trust that God is at work!

Conversation Templates

Use these templates as a way to get the conversation started. These templates should serve you as a prompt NOT a script. Be relational, be conversational, love people well! You’ve got this!

GREETING: “Hello. Is this is ___________________? This is ________________ from Life Center Church. Do you have a moment?” YES/NO. (If no, is there a better time to call?)

CHECKING IN: “Great! I’m calling because I want to see how you are doing during this whole coronavirus pandemic. How are you, __________________?”

NEEDS: “Do you have any specific needs at this time?” (If so, tell us what they need below, or direct them to any resources you know.)

CHURCH: “Have you watched Life Center church online yet?” (If so, “What do you think?” If not, “Check out a service online at lifecenter.net/online during the regular service times (Sat. at 6pm and Sun. at 9am & 11am).”

PRAYER: “Finally, how can I pray for you, _________________?”

CLOSING: “Thank you for talking with me today, _________________. Hopefully, we can all gather together soon. In the meantime, stay healthy and have a great day!”

Helpful Points: 

  • Make sure you’re reading your Bible. Don’t forget we are doing a Bible Reading Plan. Go to Lifecenter.net/bible to follow along.
  • Do you need a Bible?
  • Join us for church online every Saturday at 6p and Sunday at 9a,11a,6p. Lifecenter.net/online. Tune in through out the week for other great content.
  • Stay outward focused! Think of who you can serve, help, or prayer for! Start by calling 10 people you know to check-in.

GREETING: “Hello. This is ___________________ from Life Center Church.

CHECKING IN: “I’m calling because I want to see how you are doing during this whole coronavirus pandemic.”

NEEDS: “If you have any specific needs, please let us know. You can visit our website at lifecenter.net/covid or call the church at 509-327-4422.”

CHURCH: “I hope you are watching Life Center Church online at one of our regular service times (Sat. at 6pm and Sun. at 9am & 11am).” If not, check it out.”

PRAYER: “If you have prayer requests, our prayer team would like to pray for you. Visit our website, chat with us online during a weekend service, or call the church at 509-327-4422.”

CLOSING: “Once again, this is _________________. Hopefully, we can all gather together soon. In the meantime, stay healthy and have a great day!”

Helpful Points: 

  • Make sure you’re reading your Bible. Don’t forget we are doing a Bible Reading Plan. Go to Lifecenter.net/bible to follow along.
  • Do you need a Bible?
  • Join us for church online every Saturday at 6p and Sunday at 9a,11a,6p. Lifecenter.net/online. Tune in through out the week for other great content.
  • Stay outward focused! Think of who you can serve, help, or prayer for! Start by calling 10 people you know to check-in.

Potential Resources

As you’re speaking with people they may have certain needs. While it isn’t sustainable to meet everyone’s needs we can always recommend resources. Here are a few helpful resources you should know about. You may need them you may not, better to have to be ready than to not.

State Government –   

  1. Wa State Dept. of Financial Institutions – 1.877.746.4334

https://dfi.wa.gov/coronavirus/financial-resources?fbclid=IwAR2MDCyrZHzAgl5FEH7jMvpVaixoOY329O53M6tjPOt_g2AzeJjQPQbRThs

    • Utilities
    • Short term loans
    • Rent
    • Mortgage
    • Etc.
  1.  Wa State Employment Security Dept. – 360.902.9500

 https://esd.wa.gov/newsroom/covid-19

    • Unemployment

Local –

  1. United Way – 1.866.211.9966

 https://www.unitedwayspokane.org/COVID19Resources

    • Bills
    • Rent
    • Food

Avista – 

A messages from Avista:

“If you’re experiencing economic hardship due to COVID-19, we encourage you to please call us at (800)227-9187 to discuss how we may be able to help.”

Self-service options:

    • Emergency Grants: Depending on your situation, you could get an emergency grant to help with your energy bill. Contact your local agency to find out what services may be available to you. Click here.
    • Emergency Payment Plans: You can now login to make emergency payment arrangements online, with several options available. Click here to choose the plan that works best for you.

Second Harvest – 509.534.6678 /  https://2-harvest.org/covid-19-response-faq/

Spokane Public Schools – 509.354.5900  / https://www.spokaneschools.org/Page/3944

Excelsior Wellness Center – 509.559.3100  / https://www.excelsiorwellness.org/care-team/

Serve Spokane Food Pantry – 509.998.5722 / http://www.servespokane.org

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Questions?

Email Shaun
Email Kyha
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